People who would benefit from extra social contact can now self-refer for free ‘Check In and Chat’ phone calls. The volunteers provide short-term telephone support to people in need of a friendly phone call and encouragement to improve their mental health and wellbeing.

Check In and Chat: An individual requires a telephone chat and some encouragement to reduce loneliness and improve their wellbeing (these will be from a number of different volunteers).

Check In and Chat Plus: An individual requires regular telephone calls and encouragement to reduce loneliness and improve their wellbeing and these should be from the same volunteer because of significant vulnerabilities such as dementia. (3 calls per week for 4 weeks from a volunteer).