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Directory: Home Safety

Home Fire Safety Check

Devon and Somerset Fire and Rescue Service offer a Free Home Fire Safety Visit – a visit involves a fire and rescue service employee visiting your home to give advice and guidance to help with fire safety needs eg fit a smoke detector if there isn’t one, provide advice about hazards around the home, talk through an escape plan and provide additional safety items such as vibrating alerts (subject to criteria). Also advice for people with hoarding issues.

  • Telephone: 01392 872200 for General Enquiries
  • Telephone: 0800 0502999 for Home Safety Visits
  • Website:

Last updated: 21st August 2023


Independent Living Centre – Shepton Mallet

Independent Living Centres have a range of equipment and technology to help you stay independent, both in the home, and also when out and about. At the centre you can get advice, find out what kind of equipment is available, and even try some out for yourself. It’s free to visit, but you’ll need to make an appointment first.

Shape Mendip, Stockhill Building, Cannards Grave Road, Shepton Mallet, BA4 5BT

Opening times are by appointment only: Monday to Thursday 9:30am to 3:30pm

To arrange an appointment click ‘contact us’ via the website link below, or contact us by telephone or email on the below contact details; If deaf, hard of hearing or speech impaired SMS text on 07862122246.

Last updated: 30th August 2023


Personal Alarms/Lifelines

  • Somerset Lifeline – Our Lifeline service is for vulnerable people, victims of abuse, hospital discharge and anyone, at any age, that is living alone. Our service enables people to live independently in their own home and gives peace of mind to family and friends. Available in Mendip, North Somerset, Sedgemoor, West Somerset (Somerset).
  • Life Connect 24  – personal alarms and pendants for the elderly or disabled, people living alone and at risk of falling or in need of reassurance, people suffering from long term illness such as dementia, epilepsy or heart disease.
  • Age Co Personal Alarm  –  Personal alarm will give you the security and confidence to continue living independently in the home you love. Part of Age UK
  • Connected Living (Aster) – Provide the latest digital monitored home alarms, solutions and GPS locator devices to support you to live your life, your way knowing that help is at the touch of a button 24/7. Connected Living offer FREE, no obligation demonstrations across the whole of Somerset, Wiltshire, Hampshire and Dorset and our trusted Technicians will visit you in the comfort of your own home.

Last updated: 6th September 2023


Somerset Social Care & Support for Adults Guide

The Somerset Social Care and Support for Adults Guide explores the entire social care journey. The online guide includes information on paying for care, finding the right care home, specialist care or help for carers.  The social care guide also gives you a list of care providers in Somerset, so whether you’re looking for a nursing home for dad in Frome, or a home care service for mum in Taunton Deane, this health and social care directory can help you. Follow the website link below to the e-book.