PFSA (Parent & Family Support Advisors)

A Parent and Family Support Advisor or PFSA is someone who works in school providing help for parents and families. They support parents with some of the everyday problems that they might be having with their children so that the children are happy to attend school and engage in their learning. PFSAs are available to all parents but will usually only work directly with a family when they are going through a tough period and they need that extra help to get them through. PFSAs support parents with things like behaviour, attendance and health and can signpost families to more specialist support if it is needed.