Mental Health Helpline
Sane runs a national, out of hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. We are open every day of the year from 4.30pm – 10.30pm.
Somerset Mental Wellbeing Service
Self Management Workshops learning techniques to maintain and improve mental health and acheive personal outcomes.
Peer Support workshops, wellbeing and recovery plans.
Targeted Youth Support Service – drug and alcohol support for young people
Targeted Youth Support Service (TYSS) works with young people aged 13 -19 years old, where drug and alcohol problems are beginning to impact on young people’s lives (e.g. poor school attendance, lack of motivation linked to alcohol or drug use, increasingly risky behaviours).
TYS are a county wide service working from various local area bases. There is a central phone number and email address if you and/or a young person wants to contact them for help and support to address alcohol or drug use.
What is HOPELineUK?
HOPELineUK is a confidential support and advice service for:
- Young people under the age of 35 who may be having thoughts of suicide
- Anyone concerned a young person may be having thoughts of suicide.
A HOPELineUK advisor will hear about the things that are happening in your life that are contributing to your thoughts of suicide and provide advice about how you can cope with your thoughts of suicide, or where you can access help. You can also speak to our HOPELineUK advisors to get advice about how to start a conversation about suicide with someone you are concerned about, and how to best support them. Opening hours are 10am-10pm weekdays, 2pm-10pm weekends, and 2pm-5pm Bank Holidays.
Kooth Online Counselling for 11-18 year olds
Kooth.com is a free, safe, confidential and non-stigmatised way for young people to receive counselling, advice and support on-line. Kooth delivers thousands of counselling sessions each year to young people aged 11-18. Available until 10pm each night, 365 days per year. Free.
A young person can access Kooth by going to www.kooth.com and signing up to use its features.
Nature and Wellbeing Project
The Nature and Wellbeing project in Somerset is funded by Public Health at Somerset County Council. The Nature and Wellbeing Project supports people to access quality natural spaces of outstanding beauty. The focus is on supporting mental wellbeing and physical activity, and working with groups and individuals who may benefit from such engagement. Project activities focus both on linking people to existing provision and setting up new activities and events. Within the Mendip area the project works in partnership with the Mendip Hills Area of Outstanding Nature Beauty Team.
Youth Matters is for young people aged up to 25 who are living with mental health distress in Mendip. Young people can have one to one targeted mental health support in a warm, safe environment. You may want to talk to an adult who understands how you feel and can support you without judging you. We offer practical help such as writing a job application form or help with abstaining from addiction. Whatever the situation we can help you access information or help you find other forms of support, provide guidance, reassurance and support.
The project is based in Frome and is held in Routes Cafe 11-2pm. Please contact South Somerset MIND for details. You can be referred to us by someone else or contact us direct. A self referral form can be downloaded from our website www.southsomersetmind.co.uk or you can call the office or email.
NHS Choices online Mood Zone
It offers practical advice, interactive tools, videos and audio guides to help you feel mentally and emotionally better.
Mindline Trans+ is a confidential helpline for
people who identify as Trans, non-binary or
gender fluid that provides a safe place to talk
about feelings confidentially and receive
signposting to appropriate services and
support. Operating Mondays and Fridays 8pm – midnight.
Mental Health – self help guides
Somerset Partnership have produced self help information leaflets on a number of topics. See link below to their website where you can find their leaflets on topics such as anxiety, anger, depression, low mood, eating disorders, OCD, panic, self harm, shyness and social anxiety and stress.
Talk to us any time you like, in your own way, and off the record about whatever’s getting to you. You don’t have to be suicidal. We know a lot about what can help you through tough times. We can help you explore your options, understand your problems better, or just be there to listen.
It doesn’t matter who you are, how you feel, or what has happened. If you feel that things are getting to you, get in touch. We’re here 24 hours a day, 365 days a year. Local branches have different opening hours for face to face support. Find your local branches and numbers below
Yeovil: 25 The Park, Yeovil, Somerset, BA20 1DG
Bath and District: 25 Windsor Castle, Upper Bristol Road, Bath, BA1 3DH
Taunton and Somerset: 16 Wood Street, Taunton, Somerset, TA1 1UN
Bristol: 37 St Nicholas Street, Bristol, BS1 1TP
Call or check website for hours open to receive callers at the door.
Wessex Counselling, Frome and Bristol Area
The Wessex Counselling Service offers professional and affordable counselling to people around Frome, Bath, Bristol and Street. Bursary Fund – Our charitable aim is to provide high quality psychodynamic counselling but at affordable rates from our centres in Frome and Bristol. We acknowledge that some people cannot afford to pay our fees. We aim to maintain a Bursary Fund which enables clients in hardship to access time limited counselling at subsidised rates. Wessex works with adults and also have counsellors experienced in working with children and young people through the Changing Course for Young People Project for those aged 15 – 18 years. Wessex Counselling Service, Fairfield House, King Street, Frome, BA11 1BH
We offer a wide range of treatments for adults 18 years of age and over who are registered with a GP surgery in the Somerset area, in a variety of different ways, so that we can help as many people as possible access talking therapies. Our aim is that our therapies should intrude as little as possible in your everyday life, but still have the best chance of delivering positive outcomes for you.
If you are 18 years or over and registered at a GP surgery in Somerset, there are a number of ways you can refer yourself to Talking Therapies:
- Go to the Talking Therapies website and Click here to complete the secure online self-referral form.
- If you have access to a printer you can print and complete this self referral form and return it to us via the freepost address: Freepost RTRE-UJCG-XXZG, Referral Coordinator, Somerset Partnership NHS Foundation Trust, Pearl House, Church Street, Bridgwater, TA6 5AT
- Pick up a self-referral form from your GP surgery or your Community Hospital, complete this and post it back to us (Freepost).
- Speak to your GP who can refer you directly to us.
- If you are already receiving treatment through Somerset Partnership you can speak to your Health Professional who can refer you to us for an Emotional Health Check.
- Call 0300 323 00 33 To book yourself in for an Emotional Health Check with one of our team.
Welcome to Pregnancy Crisis Support – Mendip
We offer a confidential place to come to talk through your worries. We give supportive help for those facing a crisis pregnancy, or needing specialist post-abortion or baby loss recovery support, or for pregnancy related issues. Please ring for an appointment. [Partners or relatives are most welcome if you wish.] We cover these areas Glastonbury, Wells, Street, Bridgwater, Frome, Shepton Mallet, Weston-Super-Mare, Bath, Wincanton and Castle Cary.
We’re open Monday to Saturday for appointments only. Please ring and leave a message, or send an email, and we’ll get back to you discretely to arrange an appointment at a convenient time – our answer-phone is checked daily.
Somerset Partnership Carers’ Services Team
Carers of people with mental health problems (this includes dementia) who are registered as a patient/client with Somerset Partnership NHS Foundation Trust can request a carers’ assessment and access specialist carers’ services and ongoing support provided by the Trust.
This service supports unpaid carers and family members to ensure that they feel valued and supported, empowering them to begin to take control of their lives. We provide a comprehensive range of services for carers which include Carers Assessment Workers, Carers Employment Support Officer, Carers Education Courses, Carers Support Groups, Carers Website, Carers Newsletter, Carers Info Packs, Carers Participation Group, Information and Advice about Carers Breaks and Carers emergency cards. Carers can be referred or self-refer for a Carers Assessment providing the person that they support is registered with Somerset Partnership. Contact – Caroline Mead, The Bridge, Glastonbury Road, Wells, BA5 1TJ
Feel Better with a Book
This group is held at Wells Library, Union Street, Wells, Fridays 11am – 12.30pm and
Glastonbury Library Mondays 11am – 12.30pm.
Join us for free at a shared reading group where a story or a poem is read aloud.
Bridge Café, Frome
Community Café where people with mental health problems, homelessness or other issues may be able to find support, warmth and affordable food/drinks.
Advice service: Tony Perry offers a Citizen’s Advice Bureau (CAB) outreach type drop in service on Thursday and Friday 11.00am – 1.30pm.
Community Café: Wednesday, Thursday and Friday 11.00am – 4.00pm. Fortnightly free Sunday lunch 1.00pm – 2.30pm. Hardship Fund Food Bank, access to food boxes voucher from registered referrer needed e.g. CAB. Mondays 10.00am – 1.00noon
Bridge Cafe, 43 Selwood Rd, Frome BA11 3BS
Mind Line Somerset Listening Service
Mind Line Somerset is a confidential listening service giving a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local services.
Opening times Wednesday, Friday – Sunday 8.00pm – 12.00 midnight. When our lines are busy, or closed, our switchboard can connect you to our sister service, Wand (0808 800 0312) or the Samaritans. The result is that any caller can speak to a call handler 24 hours a day/7 days a week – which we feel is a truly valuable service.
MindEd is a free educational resource for all adults on children and young people’s mental health.
Somerset Children and Young People’s Health & Wellbeing- Mental Health Toolkit (MHT)
This area of the Somerset Children and Young People’s Health & Wellbeing website provides support to schools, colleges and Somerset ‘getset’ services about mental health and emotional health & wellbeing. It brings together key information and recommended websites for staff working with children and young people in Somerset.
Bipolar Support Group – Wells
Wells Bipolar Support Group belongs to the national network of local groups run by Bipolar UK. Bipolar UK support groups offer: Peer support through group discussion, useful information, social activities and guidance on managing mood swings.
Group meetings are friendly, confidential and informal.
They are open to all individuals affected by bipolar, including those with a diagnosis, those pre- diagnosis, their family members, friends and carers.
The group meets on: First Thursday of every month, 7.30pm to 9.30pm. Wells Town Hall, East Room, Wells Market Place.
For thousands of years, meditators have claimed many benefits for their practice. Our experience, and that of Headspace members, suggests that regular mindfulness practice, through meditation, is an effective treatment for stress, worry, lack of focus, relationship problems, addictions and more. Please access the website for more information.
OCD UK is the leading national charity, independently working with and for almost one million children and adults whose lives are affected by Obsessive-Compulsive Disorder (OCD). OCD typically falls into four categories Checking, Contamination / Mental Contamination, Hoarding, Ruminations / Intrusive Thoughts.
MIND Wellbeing Outreach Groups
Drop in groups on a 12 week rolling programme no need to book just come along and complete a referral form with a support worker.
Creative 3 hour sessions delivering planned trips; community arts projects; skill swap sessions; woodcarving workshops; reclamation and healthy food taster sessions.
Sessions are at:-
Shepton Mallet – Community Hospital BA4 4PG every Friday 10am – 1pm
Glastonbury – Red Brick Building BA6 9FT every Friday 2pm – 5pm
Frome – Frome Medical Centre, Tutorial Room 1, Frome Medical Practice, Enos Way (Up the stairs and directly on your right). BA11 2FH every Tuesday 2pm – 5pm
Heads Up works with individuals affected by mental health issues and other difficulties, in order to help them towards recovery, increased independence and/or greater well-being and quality of life. We offer a variety of courses, classes and therapies to help you on the road to recovery and independence.
Wells – Upper Breach, South Horrington, Wells, BA5 3QG.
This service is for for 9-25 year olds.“HELP has trained, independent, counsellors who can really listen to you in a non-judgmental way, and give you a safe space to talk through what is bothering you. No matter how large or small the problem seems to be, counselling can help you explore and understand your feelings, thoughts and your actions. You choose to start. You choose when to stop. You choose what you talk about.
To access the service fill in the forms on the website or call for information.
“We ask clients to pay what they can afford towards covering our costs. We ask clients to consider a sum between £3 and £40, that makes as significant a contribution towards covering our costs as possible but is not going to be a problem in that it might be a reason for not coming.”
Pathway for Adults (P4A
Rethink Mental Illness provides integrated mental health services that include accommodation, outreach and resettlement services for adults with mental health problems.
The P4A Hubs serves as the main access point for referrals for support or accessing an accommodation element and will provide advice and information on a range of issues including signposting to other services. Rethink Mental Illness has two accommodation hubs and two high need mental health accommodation units together with resettlement and outreach teams. Location of the Mendip hub is: P4A East at Keward House in Wells and is the single point of access for all services across Mendip and South Somerset. Referrals can be received through a variety of sources including self, carers, professionals and partners. Please contact the Hub for further information.
PANDAS Support Group supporting individuals, their families and carers with pre and postnatal illnesses
Come along and meet the members of your nearest group for a chat, cup of team and a friendly face. You need to contact first to find out group location. facebook.com/FromePandasSupportGroup o0r use contact details to find date and venue for next meeting.
Talking Cafes – Frome, Wells, Glastonbury, Street and Shepton
Talking Cafés are informal get togethers held in public cafes. It is an opportunity to make new friends or talk to a Community Connector and find out about what is available in the community. Just drop in. Everyone welcome. The group is self run.
Frome Cafe every Monday morning at the Cheese and Grain 10am-12pm
Wells Cafe alternate Thursdays at Pickwicks, High Street, Wells 10am-12pm
Glastonbury Cafe every Tuesday 10am – 12.00pm The Wish You Were Here Cafe, 12 Market Place Glastonbury (term time only)
Street Cafe last Wednesday of the month 11am – 12pm Crispin Community Centre.
Shepton Mallet Cafe every Tuesday and Thursday at Peppers Cafe, High Street 10am – 12pm
Please call to check details if you are coming for the first time as some are term time only.
Active and In Touch Befriending Scheme
Active and In Touch volunteers visit and help people who have become isolated or out of touch with the community around them and gently support them in getting involved with groups or activities around them. Active and In Touch also run a weekly social group. Service based in Frome. Volunteers always welcome to contact Active and In Touch.