Private Sector Housing Team, Mendip District Council

Our role is to ensure that all properties are safe to live in, whether they are owner occupied or rented privately or through a housing association. We offer grants and loans to adapt homes for disabled people, complete essential repairs and bring empty homes back into use.  We respond to housing condition complaints, carryout inspections and work with landlords and property owners to ensure homes are improved and repairs completed.  We have a variety of enforcement powers available to ensure homes are free from serious hazards and we commonly use these to deal with issues such as cold, damp and mould, risk of falls and fire safety.  We also licence houses in multiple occupation (HMOs) and mobile home sites and offer general advice on housing standards.

If you are a property owner in need of assistance or a tenant having a problem getting your landlord to carry out repairs then contact us as we may be able to help.

Council information points:
Glastonbury: The Library, 1 Orchard Court, Archers Way, Glastonbury BA6 9JB. Open: 10am – 4.30pm Monday Tuesday & Thursday, 10am – 1pm Friday. Closed each day beween 1-2pm.
Street: Crispin Community Centre, Leigh Road, Street BA16 0HA. Open: 10am – 4.30pm Monday, Wednesday & Thursday. Closed each day beween 1-2pm.
Wells: Wells Town Hall, Market Place, Wells BA5 2RB. Open: 10am – 4.30pm Tuesday, 10am – 4:30pm Wednesday & Friday. Closed each day beween 1-2pm.
Frome:  The Library, Justice Lane, Frome BA11 1BE. Open: 9:30am – 4:30pm Monday to Friday. Closed each day beween 1-2pm.
Shepton Mallet: The Council Offices and Shape Mendip: Mon-Fri 8:30am-4:30pm.

CONTACT DETAILS
Private Sector Housing, Mendip District Council, Cannards Grave Road, Shepton Mallet, BA4 5BT.