We are an independent charity offering the support of long term volunteer mentors to vulnerable young people in Somerset. PROMISEworks matches young people between the ages of 5 and 25. Referral criteria include: Offending behaviour, Mental Health Issues, Substance Misuse, Domestic Abuse, Leaving Care, Adoption Support, CSE Risk, Exclusion from School, Disabilities.
Route 1 Advocacy
We provide advice and support to children and young people in Somerset. If you are a child in care you could ask for an advocate if you are worried or upset about something. If you are a young person who would like to request advocacy please email us (see below).
Somerset Community Care Matters
Somerset Community Care Matters is a specialist charity that aims to provide access to specialist advice, advocacy and casework under Community Care Legislation in Somerset. We provide advice on access to:
- Health and social care, Mental health care
- Hospital discharge, NHS procedures, including continuing health care
- Older people, care choices and charging
- Accommodation issues around health
- Drug and alcohol abuse
- Disability, rights and entitlements.
We are available Mondays to Fridays 9am to 5pm.
Patient Advice and Liaison Service (PALS)
As a patient, relative or carer, sometimes you may need to turn to someone for help, advice and support. This is where the Patient Advice and Liaison Service can help. This service is free and confidential. Our aim is to help sort out any problems or concerns you may have when using health services, agree the best way forward to deal with a problem and get it resolved as quickly as possible.
Write to us: NHS Somerset Clinical Commissioning Group, Freepost RRKL-XKSC-ACSG, Yeovil, Somerset, BA22 8HR or use the on-line form on our website.
Health Complaints Advocacy Service. SEAP Advocacy
The Health Complaints Advocacy Service can support you with your NHS complaint. An experienced worker, known as an advocate, can help and support you to make your complaint.
Swan Advocacy provide a full range of statutory and generic advocacy services to adults living in Somerset. For more details please visit our website.