COVID 19 Update: Due to the current COVID 19 situation it is likely that many of the face to face organisations and services listed across our website are suspended. Please call to check first.
Do you want to find groups and support in the community that might help you improve your health and wellbeing? You can find lots of local support from charities to social groups in the Health Connections Mendip Directory.
The Somerset Phoenix Project is here to support you in whatever way possible if you find that your child has been sexually abused.. We have developed our support based on feedback from parents/carers.
There is different types of support:
Get in contact to explore whether you are eligible and how we can support you.
If your situation is an emergency or an escalating emergency please contact the relevant statutory services in your area such as social care and/or the police.
The Hourglass Helpline is available from 9am to 5pm every Monday to Friday, offering:
To talk to someone about domestic abuse contact the Somerset Domestic Abuse Support helpline on 0800 69 49 999. Opening Hours are 8am to 8pm Monday to Friday and 9am to 1pm Saturday/Sunday. Outside of these hours the line is automatically redirected to the National 24hr Domestic Abuse helpline. If you or someone you know is in immediate danger, please always call the Police on 999.
Mankind Initiative is a charity supporting male victims of domestic abuse; their confidential helpline is available from 10 to 4 on Weekdays.
SARSAS is a specialist support service for people in this area who have experienced any form of sexual violence, at any point in their lives. SARSAS offer a confidential helpline, regular support sessions, counselling, email support to individuals and an advocacy service.
SARSAS’s services have become non-contact in response to the coronavirus pandemic. All victim-survivors of sexual violence can use our helpline and e-support services, and, women (with their prior permission) can be referred to SARSAS by an agency or professional.
Our helpline numbers are open at the following times:
Monday & Friday : 11pm – 2pm,
Tues, Weds, Thurs: 12pm – 2pm and 6pm – 8pm
Our confidential e-support service is provided by trained staff via e-mail and offers confidential, practical and emotional support. Victim-survivors can email us at email@example.com and a member of our support team will aim to get back to them within a working day. All counselling sessions are now being offered online or over the telephone. (Updated July 2020)
Paladin has a team of Caseworkers that will ensure that high risk victims of stalking are supported and that a coordinated community response is developed locally to keep victims and their children safe.
Their phone line is open 9am to 3pm weekdays except for Wednesdays when it is open 10am to 5pm. If you are unable to call within these hours please email firstname.lastname@example.org or visit our social media accounts on Instagram/Twitter/Facebook for more up to date information on interactive question and answer sessions and live chats.